2026-27 NCI Survey Information for State of Wisconsin Participants and/or Guardians

Refer back to this page for up-to-date information regarding the Wisconsin NCI Survey administration.

Serving Those Who Serve Others in the State of Wisconsin

Welcome to the Knowledge Services NCI Survey information page for the State of Wisconsin. We look forward to serving you!

National Core Indicators is a national project that includes a comprehensive suite of surveys and support for accurate administration, provided to participating National Association of State Directors of Developmental Disabilities Services (NASDDDS) member agencies, to gather a standard set of performance and outcome measures that can be used to track their own performance over time, to compare results across states, and to establish national benchmarks. The National Core Indicators-Aging and Disabilities (NCI-AD™) is a similar initiative designed to support states’ interest in assessing the performance of their programs and delivery systems in order to improve services for older adults and individuals with physical disabilities. More information on these national projects is available on the national websites at http://www.nationalcoreindicators.org/ and http://nci-ad.org/.

Wisconsin is using NCI surveys to better capture participant-reported information on quality of life, community integration, and satisfaction with Long Term Services and Supports (LTSS). These are important tools in monitoring the quality of Wisconsin’s Medicaid-funded LTSS. DHS uses the data collected to gather performance and outcome measures that can be used to track performance over time, compare performance to other states, and compare Wisconsin’s survey results against the national benchmarks.

The NCI IPS for people with Intellectual and Developmental Disabilities (I/DD) is a face-to-face conversation carried out in person or via videoconference with individuals who are 18 years of age or older and are receiving at least one paid service from the State in addition to case management.

What to Expect:

You should have received a consent form and information to participate in the mail. Knowledge Services will begin outreach in November to ask for participation in the NCI-IDD survey. The person receiving services and/or guardian will be given the choice to participate in-person at your home, in-person at an alternate location, or remotely via videoconference. If you would like to participate but have not received a call yet, please email surveys@knowledgeservices.com or call 1 (608) 509-9713 or +1 (866) 228-5859.

In the NCI-AD survey, data are gathered through in-person surveys of older adults and individuals with physical disabilities, Medicaid waivers, Medicaid state plan programs, and/or state-funded programs as well as fee for service nursing home enrollees.

What to Expect:

You should have received a consent form and information to participate in the mail. Knowledge Services will begin outreach in October to ask for participation in the NCI-AD survey. The person receiving services and/or guardian will be given the choice to participate in-person at your home, in-person at an alternate location, or remotely via telephone or videoconference. If you would like to participate but have not received a call yet, please email surveys@knowledgeservices.com or call 1-608-509-9713 or +1 866 228-5859.

FAQs

Our Survey Team

Jake Limbach headshot

Jake Limbach

Zach Cable headshot

Zach Cable

Bradley Spurlock headshot

Bradley Spurlock

Luke Wortley headshot

Luke Wortley

Carol Piering Headshot

Carol Piering

Charmane Stevenson-Ford Headshot

Charmane Stevenson-Ford

Eunice Hernandez Headshot

Eunice Hernandez

Gayla Tyler Headshot

Gayla Tyler

Kalysta Wertzler Headshot

Kalysta Wertzler

Laura Triblett Headshot

Laura Triblett

Laurie Guerrettaz Headshot

Laurie Guerrettaz

Mandy Amasone Headshot

Mandy Amasone

Marion Calloway Headshot

Marion Calloway

Michele Calverase Headshot

Michele Calverase

Nadine Cook Headshot

Nadine Cook

Olive Miller Headshot

Olive Miller

Patty Spencer Headshot

Patty Spencer

Rachel Davis Headshot

Rachel Davis

Susan Thomas Headshot

Susan Thomas

Connect With Us.

 
Our Survey Team is here to help.
 
Please email surveys@knowledgeservices.com or call 1-608-509-9713 or 1-866-228-5859 with questions or if you are interested in participating.